Managed MDR

24/7/365 managed detection and response for your endpoints, servers, network and cloud

Detection and response, handled for you

Sage ISG's Managed MDR service puts our security team on watch over your environment 24 hours a day, 365 days a year. We deploy lightweight agents to your endpoints and bring in logs from your servers, firewalls, cloud accounts and applications, so threats can be spotted wherever they start. Our analysts triage every alert, investigate what matters and respond, from containing an attack to guiding your team through recovery. You get a security operations capability without having to build, staff or run one yourself.
Two Sage ISG security engineers reviewing code and alerts together

How it works

From onboarding to response

Getting started with Managed MDR is straightforward. Here is how we take over the watch.

  1. Onboard

    We agree what's in scope, deploy lightweight agents to your endpoints and servers, and connect your firewalls, cloud accounts and Microsoft 365.

  2. Tune

    We learn what normal looks like in your environment and tune detection rules, so the alerts that reach our analysts are worth acting on.

  3. Monitor and investigate

    Our analysts watch your environment 24/7/365, triage every alert and investigate anything suspicious.

  4. Respond and report

    We contain threats, guide your team through remediation, and report on what we found and what we did about it.

What's included

Everything you need to detect and stop threats

Managed MDR combines round-the-clock analysts with the detection coverage your environment needs, from endpoints to the cloud.

  • Around-the-clock monitoring

    Our analysts watch your environment 24/7/365, so alerts are triaged and acted on at night, on weekends and on holidays.

  • Threat detection and log analysis

    Logs from servers, endpoints, firewalls and applications are collected and correlated, with detection rules mapped to the MITRE ATT&CK framework.

  • Investigation and response

    We confirm what's real, contain affected systems, block malicious activity with automated response actions, and guide your team through recovery.

  • Endpoint monitoring

    Lightweight agents for Windows, macOS and Linux detect malware, rootkits and suspicious behaviour, with file integrity monitoring on critical files and settings.

  • Vulnerability detection

    Software on monitored endpoints is checked continuously against known vulnerabilities, so you can see what needs patching first.

  • Security configuration assessment

    Systems are checked against CIS benchmarks and hardening policies, with clear guidance on fixing what fails.

  • Cloud and Microsoft 365 monitoring

    Activity in AWS, Azure, Google Cloud and Microsoft 365 is monitored alongside your on-premises systems, in one place.

  • Compliance reporting

    Monitoring and reporting that support PCI DSS, HIPAA, GDPR and NIST 800-53 requirements and make audits easier.

About you
Your environment

Physical and virtual servers, on-premises or in the cloud. Enter 0 if none.

Firewalls, routers, switches, VPN gateways and wireless controllers. Enter 0 if none.

Laptops and desktops running Windows, macOS or Linux. Enter 0 if none.

Cloud

For example, the number of Microsoft 365 or Entra ID user accounts.

For example Azure virtual machines, App Service, Azure SQL, Storage accounts, Key Vault, Azure Firewall or Azure Kubernetes Service.

Anything else

For example PCI DSS, HIPAA, GDPR, NIST 800-53 or SOC 2.

Current security tools, recent incidents, or anything about your environment that would help us scope the service.